What to do when a loved one dies
Most people are unsure at what to do when someone they love passes.
Below we explain what happens and what to do.
Death Occurs in a Hospital
The treating doctor will prepare the relevant paperwork that will enable us to commence with the funeral arrangements.
Death Occurs in an Aged Care Facility
The staff will notify the doctor, who will then prepare the relevant paperwork to enable us to commence with the funeral arrangements. As most aged care facilities do not have the capabilities required to hold the deceased for an extended period of time, we will need to be notified promptly so that we can transfer the deceased to our funeral home.
Death Occurs in the Home
Firstly, contact the doctor who will issue a death certificate, if the cause of death can be confirmed. Then call us so we can transfer the deceased to our funeral home.
Please see below if a death in the home is unexpected and cause of death cannot be confirmed.
Unexpected Death
When a death is sudden or accidental, or the cause of death cannot be confirmed, the police will be notified. They will arrange for the person who has died to be transferred to the Coroner’s mortuary.
When a post mortem is involved, funeral arrangements may be slightly delayed until the Coroner has completed their examination.
Please phone us and we will liaise with the Coroner on your behalf, whilst planning the funeral arrangements.
Contact us for any advice you may need.
